Return or Refund Policy All products purchased from Hug Your Hero Gifts, Inc. are made with a 100% satisfaction guaranteed. Hug Your Hero Gifts, Inc. will return or exchange an item within 30 days of purchase. The item must be in the original packaging in order to receive a full refund or store credit. Refunds will be made by original form of payment. Store credits will be issued as gift certificates. Please retain the packing slip in your order for returns or exchanges. Complete the form and return the item to Hug Your Hero Gifts, Inc. If you do not have a packing slip, please include the following information on a piece of paper with the item: name, address, phone number, reason for return or exchange, and refund or store credit is desired. Customer is responsible for paying shipping on returns or exchanges unless it is Hug Your Hero Gifts, Inc.’s mistake in shipping. Hug Your Hero Gifts, Inc 1475 Buford Drive Suite #403-217 Lawrenceville, GA 30043 Phone Number: 678 377-8075 Email: hugyourherogifts@hugyourherogifts.com December 2007